The Reserve Bank of India (RBI) has imposed monetary penalties on Bandhan Bank, Muthoot Housing Finance Company, and several other financial entities for various regulatory lapses. These actions, involving fines ranging from tens of thousands to over forty lakh rupees, highlight the central bank’s stringent oversight of the banking and non-banking financial sectors. The penalties were primarily triggered by deficiencies in Know Your Customer (KYC) compliance and breaches of the Fair Practices Code.
Monetary Penalty on Bandhan Bank
The Reserve Bank of India imposed a fine of ₹41.8 lakh on Bandhan Bank for non-compliance with its Master Direction on Know Your Customer (KYC) and specific provisions of the Banking Regulation Act, 1949. A statutory inspection revealed that the bank failed to carry out the mandatory periodic review of risk categorization for several customer accounts. Risk categorization is a process where banks classify customers as low, medium, or high risk based on their financial profile and transaction patterns to prevent money laundering.
In addition to KYC lapses, the bank was found in violation of Section 20(1)(b)(iii) of the Banking Regulation Act. This provision prohibits banks from granting loans or advances to any company in which any of its directors is interested as a director, partner, or guarantor. Bandhan Bank, which is headquartered in Kolkata, West Bengal, started its journey as a microfinance entity in 2001 before receiving a universal banking license from the RBI and starting operations in 2015.
Regulatory Action Against Muthoot Housing Finance
The RBI has levied a fine of ₹80,000 on Muthoot Housing Finance Company Limited (MHFCL) for non-compliance with the Fair Practices Code (FPC). This code requires financial institutions to maintain transparency in their dealings with customers, especially regarding the interest rates and the methods used to calculate them.
The investigation, based on a statutory inspection conducted by the National Housing Bank (NHB), found that the company did not disclose its criteria for the gradation of risk. Furthermore, it failed to provide the rationale for charging different rates of interest to different categories of borrowers in its loan application forms and sanction letters. Muthoot Housing Finance, which was incorporated in 2010, is a key player in India’s affordable housing finance sector and operates as a subsidiary of Muthoot Fincorp.
Penalties Under the Payment and Settlement Systems Act
The Reserve Bank of India has also penalized several entities under the Payment and Settlement Systems (PSS) Act, 2007, for various operational and regulatory deficiencies. A cumulative penalty of ₹2.6 lakh was imposed on Ebix Payment Services Private Limited and two cooperative banks. The PSS Act provides the legal framework for the regulation and supervision of payment systems in India.
The specific penalties are as follows:
| Entity | Penalty Amount | Key Reason for Penalty |
|---|---|---|
| Ebix Payment Services Pvt Ltd | ₹80,000 | Failure to carry out risk categorization of customers |
| Hardoi Jilla Sahkari Bank Ltd | ₹1 lakh | Non-compliance with KYC periodic review norms |
| Dr. Babasaheb Ambedkar Nagari Sahakari Bank Ltd | ₹80,000 | Violation of the Supervisory Action Framework (SAF) |
The cooperative banks were primarily pulled up for their failure to implement robust systems for the periodic review of customer risk profiles and for exceeding regulatory limits on certain types of financial advances.
RBI’s Supervisory and Penalty Powers
The Reserve Bank of India (RBI) serves as the primary regulator and supervisor of the Indian financial system. It derives its authority to impose monetary penalties from key legislations, including the Banking Regulation Act, 1949, the Reserve Bank of India Act, 1934, and the Payment and Settlement Systems (PSS) Act, 2007.
Under Section 47A of the Banking Regulation Act, the RBI has the power to impose fines on banking companies for contraventions or defaults in complying with regulatory directions. For entities operating in the payment and settlement space, the PSS Act, 2007 provides similar powers under its enforcement framework. These regulatory actions are corrective in nature, aimed at ensuring that institutions adhere to high standards of corporate governance, consumer protection, and anti-money laundering norms. The central bank typically initiates these actions following statutory inspections that identify material gaps in an entity’s compliance framework.
Key Takeaways
- The Reserve Bank of India imposed a monetary penalty of ₹41.8 lakh on Bandhan Bank for non-compliance with KYC guidelines and the Banking Regulation Act, 1949.
- Muthoot Housing Finance Company was penalized ₹80,000 for failing to follow the Fair Practices Code regarding interest rate disclosures.
- A cumulative penalty of ₹2.6 lakh was imposed on Ebix Payment Services and two cooperative banks under the Payment and Settlement Systems (PSS) Act, 2007.
- Bandhan Bank, which is headquartered in Kolkata, commenced its operations as a universal bank in 2015.
- The RBI derives its penalty-imposing powers primarily from Section 47A of the Banking Regulation Act and the PSS Act, 2007.

