The Department of Administrative Reforms and Public Grievances (DARPG), under the Ministry of Personnel, Public Grievances and Pensions (MoPP&P), has launched the portal for the National e-Governance Service Delivery Assessment (NeSDA) 2025.
NeSDA is a biennial assessment framework developed by the DARPG to measure the depth and effectiveness of existing e-Governance (electronic governance) service delivery mechanisms from the perspective of citizens.