The Telecom Regulatory Authority of India (TRAI) launched the Network Anubhav Platform on 4 November 2026 at anubhav.trai.gov.in. The Network Anubhav Platform is a geospatial and analytical dashboard that shows location wise mobile and broadband test results on an interactive map. It brings user tests, independent drive test findings and Do Not Disturb services together in one place for consumers, service providers and the regulator.
What Is the Network Anubhav Platform?
The Network Anubhav Platform is a TRAI geospatial dashboard for user test data, TRAI independent drive test data and DND web services. TRAI Chairman Anil Kumar Lahoti launched the portal on 4 November 2026 in New Delhi. The portal is live at anubhav.trai.gov.in.
The platform combines three inputs into a single view. The first input is crowdsourced test data from TRAI MySpeed and MyCall apps. The second input is findings from TRAI Independent Drive Tests (IDTs) conducted across districts and highways. The third input is DND facilities for spam control, which are now available through a web interface in addition to the mobile app.
TRAI has said the goal is greater transparency. Consumers can compare providers at a specific location. Telecom service providers can spot weak areas. TRAI can monitor consumer experience with evidence and push for network improvement.
How the Geospatial Dashboard Presents Speed and Coverage Data
The Network Anubhav dashboard shows test results on zoomable maps of India. Users can view results split as cellular or fixed broadband, then further split by service provider and technology such as 2G, 3G, 4G and 5G. Parameters include download speed, upload speed, coverage and call quality.
Users can move across the map to see where tests were done and how the observations are spread. Filters, legends, supporting tables and downloadable reports help read the results. For example, a user can compare median speeds at home and at the workplace, or check which operator shows stronger results in a particular locality.
TRAI has clarified that crowdsourced values show the experience of other users at a place. They are not a complete assessment of network quality under a standard method. Where both user tests and drive tests exist for the same area, the portal gives an integrated view.
What Do P50, P80 and P90 Speed Values Mean?
The portal reports percentile speeds for tests done in an area. These values are easy to read if the definition is clear. A percentile speed tells the speed that a fixed share of tests met or crossed.
| Indicator | Applies To | Meaning |
|---|---|---|
| P50 | All tests | Half of the tests in the area recorded this speed or more. This is the median speed. |
| P80 | Mobile broadband | 80 percent of the tests recorded this speed or more. |
| P90 | Fixed broadband | 90 percent of the tests recorded this speed or more. |
What Are MySpeed and MyCall Apps?
The MySpeed app lets users test internet speed and quality. It is available on Android, iOS and web. A basic test measures download speed, upload speed, latency, packet loss and jitter. Latency is the delay before data starts to move. Jitter is change in that delay. Packet loss is the share of data packets that never reach.
The revamped MySpeed app, updated in February 2026, added video streaming and web browsing tests to reflect daily use. It also offers continuous tests and scheduled tests, and shows past results on maps and history tabs. TRAI collects these tests in anonymised form and uses the aggregate for analysis.
The MyCall app collects feedback on voice calls. After a call, the user can give a rating from 1 to 5 stars and flag problems such as call drop, echo, audio delay, cross connection, voice breaking, one side not audible and long call setup time. The app, available on Android devices, also has a coverage test to check signal strength. TRAI shares the aggregate ratings with operators for follow up.
TRAI has also released a MySpeed SDK. The software kit allows eligible third party apps to add speed measurement inside their own apps. Wider use of the kit can increase the number of real world measurements that feed the Network Anubhav Platform.
How Independent Drive Tests Strengthen Network Data
Independent Drive Tests are field checks that TRAI conducts through its own officers or appointed agencies. Teams drive, walk and visit hotspots with test phones that carry SIMs of all providers in the area. Live voice and data sessions are set up on 2G, 3G, 4G and 5G networks and tracked with special software.
These tests measure standard Quality of Service parameters. TRAI reports include coverage gap, Call Setup Success Rate (CSSR), Drop Call Rate (DCR), call setup time, call silence rate, speech quality, download throughput, upload throughput, latency, jitter and packet drop rate. Coverage gap is the share of samples where signal strength falls below the required level for the technology.
Recent reports show how detailed the work is. In Thrissur in Kerala in July 2026, TRAI covered about 297.9 km of city drive, 10 hotspots, 5.9 km of walk test and 180.4 km of highway drive. In Vijayanagara in Karnataka in August 2026, it covered 439.8 km of city drive, 13 hotspots, 7.6 km of walk test and 74 km of highway. Results are published provider wise so consumers can compare.
On Network Anubhav, these drive test layers sit beside crowdsourced results. The combination helps users see both planned field measurements and daily experience of other users at the same place.
What DND Services Are Available Through the Portal?
DND stands for Do Not Disturb. The TRAI DND system lets mobile users control commercial calls and messages. Unsolicited Commercial Communication, or spam, is any promotional call or message sent without consent or against the registered preference of the user.
Through the Network Anubhav portal, users can now use DND facilities on the web. They can register a preference to block some or all promotional categories, file a complaint about spam calls or messages, track the complaint status and view consolidated and provider wise complaint data. The same functions remain available on the DND app, on provider apps and portals, and by call or SMS to 1909.
The rules sit under the Telecom Commercial Communications Customer Preference Regulations. Promotional calls must come from the 140 series numbers. Service and transaction calls from banks, insurers, market entities and government bodies must use the 1600 series. Users can allow promotional calls from chosen sectors or block them through the DND registry. In 2025, more than 17 lakh spam complaints were filed through the DND app, which helped action against unregistered callers.
What Is TRAI and What Role Does It Play?
TRAI stands for the Telecom Regulatory Authority of India. It is the regulator for telecom and broadcasting services in India. TRAI was formed on 20 February 1997 under the TRAI Act, 1997. Its head office is in New Delhi at the World Trade Centre in Nauroji Nagar. The present Chairman is Anil Kumar Lahoti, an officer of the Indian Railway Service of Engineers who took charge in 2024.
Section 11 of the TRAI Act gives TRAI the duty to set Quality of Service standards and protect consumer interest. TRAI collects monthly and quarterly performance reports from providers, audits the reports, conducts drive tests and can impose financial disincentives for breach of benchmarks. The Quality of Service Regulations of 2 August 2024 set benchmarks for access and broadband services on both wireline and wireless networks.
India has one of the largest telecom bases in the world, with more than 1.2 billion telecom subscribers and more than 1 billion broadband users. Regular monitoring therefore matters for daily connectivity, digital payments, education and work.
Why the Network Anubhav Platform Matters for Consumers and Providers
For consumers, the platform answers a practical question. Which network works better in a given area. Instead of relying on claims, a user can see provider wise test results, coverage maps and call ratings for that locality. The DND web access adds spam control to the same page, so network quality, personal tests and complaint status are visible together.
For telecom service providers, the portal gives a secure login to view anonymised data with location, date, time and technical values. The data can point to streets or cells that need drive checks, capacity addition or optimisation. For TRAI, the crowdsourced layer becomes a third source of insight, besides provider reports and audits, for evidence based follow up with operators.
TRAI has urged users to test regularly through MySpeed and MyCall. More tests will improve the depth and spread of the maps. The regulator has said it will keep refining the portal based on feedback from consumers and providers.
Key Takeaways
- TRAI launched the Network Anubhav Platform on 4 November 2026 at anubhav.trai.gov.in.
- The platform combines MySpeed and MyCall user data with Independent Drive Test results on geospatial maps.
- P50 is the median speed, P80 applies to mobile broadband and P90 applies to fixed broadband.
- The portal provides web access to DND services for preference setting, spam complaints and complaint tracking.
- TRAI was formed on 20 February 1997 under the TRAI Act, 1997 and is headquartered in New Delhi.
